Family Suite Hotel

39B Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam·View on map

Superb1 300 reviews
9.0
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1 / 16
Check-infrom 13:00
Check-outuntil 11:30
Parking✕ Not available
WiFi✓ Free
Pets✕ Not allowed
BreakfastContinental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Description

Family Suite Hotel is a 3-star hotel in Hanoi's Old Quarter, with city-view suites and an option with a balcony. Four room types accommodate two, three or four people; each has air conditioning, a private bathroom, a flat-screen TV and minibar. City views feature throughout, while the King Suite with Balcony has the only balcony.

The rooms range from 30 to 39 m². The 30 m² King Suite with Balcony is the most compact; the 39 m² Deluxe Family Suite has two extra-large double beds and accommodates four, while the triple room accommodates three. Private entrances, soundproofing and city views feature across the range.

The hotel has a 24-hour front desk, lift, tour desk, airport shuttle, bicycle rental and free WiFi. Private check-in and check-out, luggage storage, bike tours and walking tours are also available. Breakfast choices range from continental and Asian to vegan and halal, with a buffet served in a neighbouring building. There is no parking on site.

Rooms

4 room types · 30–39 m²

Family Suite Hotel has four room types, all with a city view, private bathroom, air conditioning, minibar and flat-screen TV. The Suite with City View and King Suite with Balcony each accommodate two; the latter adds a balcony and is the only room type with outdoor space. Their sizes are 32 m² and 30 m² respectively, making the balcony suite the more compact option.

For larger groups, the 39 m² Deluxe Family Suite accommodates four and has two extra-large double beds. The 36 m² Triple Room with City View accommodates three, with a double bed and an extra-large double bed. Each room has a private entrance and soundproofing. Bathrooms include a walk-in shower and bidet, and the room sizes and bed layouts distinguish the options for couples, families and small groups.

Suite with City View — Family Suite Hotel

Suite with City View

32 m² Max. 2 guests 1 Extra-large double bed (Super-king size)
City viewSoundproofingMinibar

At 32 m², the Suite with City View is a two-person option with an outlook across the city and a private entrance. It has soundproofing, a minibar and a sofa, with a walk-in shower and bidet in the bathroom. Its single extra-large super-king bed sets it apart from the two-bed family and triple layouts.

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King Suite with Balcony — Family Suite Hotel

King Suite with Balcony

30 m² Max. 2 guests 1 Extra-large double bed (Super-king size)
BalconyCity viewSafety deposit box

At 30 m², this is the most compact room type and the only one with a balcony. The outdoor space shares the city view; inside, the suite has a walk-in shower, bidet, minibar and safety deposit box. It accommodates two and has one extra-large super-king bed.

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Deluxe Family Suite — Family Suite Hotel

Deluxe Family Suite

39 m² Max. 4 guests 2 Extra-large double bed (Super-king size)
City viewSofaPrivate entrance

With 39 m² and capacity for four, the Deluxe Family Suite is the largest room type. It provides two extra-large beds, unlike the single-bed suites and the triple room. A city view, sofa and private entrance accompany the air-conditioned room; the bathroom has a walk-in shower and bidet.

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Triple Room with City View — Family Suite Hotel

Triple Room with City View

36 m² Max. 3 guests 1 Double bed and 1 Extra-large double bed (Super-king size)
City viewSofaBidet

The 36 m² Triple Room with City View accommodates three, with one double bed and one extra-large super-king bed in the same room. Its capacity and two-bed arrangement distinguish it from the two-person suites and the four-person family suite. It also has a city view, a sofa and a walk-in shower with a bidet.

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Facilities

47 facilities
Private bathroom
Air conditioning
View
Free WiFi
Family rooms
Airport shuttle
Room service
Non-smoking rooms
Flat-screen TV
Tour desk

The hotel provides free WiFi throughout and has a 24-hour front desk, with private check-in and check-out, luggage storage and a tour desk. Airport shuttle service, bicycle rental, bike tours, walking tours and local culture activities cover transport and city outings. A lift serves the upper floors; air conditioning and heating are available, and non-smoking rooms are offered. There is no parking on site.

In-room facilities include a minibar, flat-screen television with cable and satellite channels, private bathrooms, towels, slippers, free toiletries, a bidet and hairdryer. City views, a desk, sofa, dining table and electric kettle are among the room features. Breakfast choices include continental, Italian, Full English/Irish, vegetarian, vegan, halal, gluten-free, kosher, Asian and American options, as well as buffet and breakfast to go. Guest feedback highlights a buffet with Asian and Western dishes served in a neighbouring building.

General

  • Bicycle rental
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
  • Airport shuttle
  • Air conditioning
  • Heating
  • Lift

Food & drink

  • Minibar

In the room

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • City view
  • Dining table
  • Electric kettle
  • Socket near the bed
  • Clothes rack
  • Sofa
  • Desk

Media & technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Internet services

Family Suite Hotel is on Hang Hanh Street in Hanoi's Old Quarter, among the compact streets of the historic trading quarter. Dong Kinh Nghia Thuc Square is 200 m away, Hoan Kiem Lake is 350 m away, and Saint Joseph Cathedral is 300 m from the hotel. Hanoi Weekend Night Market is also 300 m away. Hang Hanh Street opens onto the Old Quarter's dense streets, where shops and food businesses sit beside temples and older commercial buildings.

Ha Noi Railway station is 1.2 km from the hotel, and Noi Bai International Airport is 20 km away. Family Suite Hotel offers an airport shuttle, while its 24-hour front desk and private check-in and check-out serve arrivals at different times. There is no parking on site. The hotel also offers bicycle rental, car hire, walking tours and bike tours, and a lift serves the upper floors.

The Huc Bridge is 300 m away, crossing the water towards Ngoc Son Temple; Hoan Kiem's waterside paths are nearby. Hanoi Old City Gate, 750 m away, marks an entrance to the historic trading streets, while Hoa Lo Historical Prison is also 750 m away and presents exhibits on the city's past. Chùa Lý Triều Quốc Sư, a pagoda 200 m away, is another religious site close to the hotel. At Hanoi Weekend Night Market, you can browse local stalls and sample street food.

  • Hoan Kiem Lake
    Waterside paths and the city's central lake sit close to the hotel.
    350 m
  • Saint Joseph Cathedral
    A Neo-Gothic cathedral surrounded by small shops and cafés on Nha Tho Street.
    300 m
  • Hanoi Weekend Night Market
    Evening stalls bring local food and goods to the Old Quarter streets.
    300 m
  • Hanoi Old City Gate
    A historic gateway marking an entrance to the old trading quarter.
    750 m
  • Hoa Lo Historical Prison
    Museum exhibits trace the history of the former prison and the city.
    750 m
  • Hang Da Galleria
    An indoor market and shopping centre for local goods and everyday purchases.
    400 m

Is it for you?

Yes, if…

  • ✓you are travelling as a family: the 39 m² Deluxe Family Suite accommodates four and has two extra-large double beds
  • ✓you want a city view, with a balcony available in the King Suite with Balcony
  • ✓you value help arranging outings: the hotel has a tour desk, bicycle rental, bike tours and walking tours
  • ✓you need airport transport: an airport shuttle is available, and the front desk is open 24 hours
  • ✓you want a choice of room layouts, from two-person suites to a triple room and a family suite for four

Maybe not, if…

  • ✕you need on-site parking, as the hotel has no parking available
  • ✕you are a light sleeper: some guests report traffic and street conversations entering through the windows
  • ✕you need a balcony in your room; only the King Suite with Balcony has one
  • ✕you expect a room for more than four people, as the largest room accommodates four

What guests say

1 300 verified reviews
9.0

Guests often praise the Old Quarter setting, the friendly staff and the buffet breakfast served in a neighbouring building. The team is appreciated for help with luggage, airport transfers and tour bookings. Some visitors report that traffic and street conversations can be heard through the windows.

Location9.7
Staff9.6
Free WiFi9.3
Cleanliness9.1
Value for money9.1
Comfort9.0
Facilities8.7

Frequently asked questions

How much does a night at Family Suite Hotel cost?

Rates at Family Suite Hotel vary by season, room type and stay dates. For a current quote, view available prices through our booking partners.

How do I get to Family Suite Hotel?

Family Suite Hotel is on Hang Hanh Street in Hanoi's Old Quarter. Ha Noi Railway station is 1.2 km away, while Noi Bai International Airport is 20 km away; the hotel offers an airport shuttle. There is no parking at the hotel, and a 24-hour front desk and private check-in and check-out are available for arrivals.

What is near Family Suite Hotel?

Family Suite Hotel is 350 m from Hoan Kiem Lake, 300 m from Hanoi Weekend Night Market and 300 m from Saint Joseph Cathedral. Chùa Lý Triều Quốc Sư is 200 m away, and Hanoi Old City Gate is 750 m from the hotel. The surrounding streets connect lake walks, religious landmarks and the Old Quarter's historic lanes.

What breakfast options are available at Family Suite Hotel?

Breakfast at Family Suite Hotel is available in continental, Italian, Full English/Irish, vegetarian, vegan, halal, gluten-free, kosher, Asian and American styles, as well as buffet and breakfast-to-go options. Guest feedback highlights a buffet with Asian and Western dishes served in a neighbouring building.

What room types does Family Suite Hotel offer?

Family Suite Hotel has a Suite with City View and a King Suite with Balcony for two people, a Triple Room with City View for three, and a Deluxe Family Suite for four. All four room types have a private bathroom, air conditioning and a city view.

Is Family Suite Hotel quiet at night?

Some guests report that traffic and street conversations can be heard through the windows, despite soundproofing in the rooms. Feedback also notes morning announcements and traffic nearby, so Family Suite Hotel may not suit light sleepers.

Does Family Suite Hotel have a lift?

Yes, Family Suite Hotel has a lift, and upper floors are accessible by elevator. The hotel also has a 24-hour front desk, private check-in and check-out, and non-smoking rooms.

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9.0 Superb1 300 reviews
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